This category consists of businesses mainly engaged in answering telephone calls and relaying messages to clients and/or in providing telemarketing services on a contract or fee basis for others. Businesses engaged in providing telemarketing services promote clients' products or services; take orders; solicit contributions or donations; and provide information. Businesses engaged in providing telemarketing services do not own the product or provide the service they represent.
Examples: Telemarketing service, Telephone answering service, Telephone call centre operation, Voice mailbox service.